Discovery Bank online application

I tried my best to open an account on the Discovery Bank website. I got to a certain page on the website every time and got stuck there with a message I has to contact the bank. Which I did, like 5 or 6 times, spending about 3.5 hours on the phone with them. Allowing them access to the application form I was filling out. We just got to the same page and the same message without getting to resolve this issue. It is a hugely frustrating issue to apply for a account on this website. The people , from the bank, trying to assist are very friendly and really try to assist, it seemed. If you have only an online system, and then only from a cellphone not a computer, my advise is to make sure your online firms are user friendly and work properly. On 25 March, the last time I spoke to an agent, the person said they would call back. Haven't received the call yet. All the agents I talked to were very friendly. It seems the problem lies with the online form and nobody could sort that.