dC
dirk C

1 reviews | Active since Aug 2013

11 Oct 2025, 10:34

Discovery bank nonservice

This company makes very good money of fees for no or terrible service. I’ve been hopeful as it all seemed so good from the outside. Don’t get caught in this perception as reality was way different. After opening my account to move my debit orders was such a mission I just left it eventually! Thus I had to keep 2 banking accounts at different banks! Help was non existent from discovery Until I moved my salary to my other bank I had no benefits from discovery just charges. This is not the worst Worst is trying to close the not useful account and the fees charged in closing whilst still not closed after closure request

STAY AWAY!!!! From discovery bank

0
Replies (6)
Discovery Bank
Discovery Bank's reply11 Oct 2025, 10:41
Official
Hi Dirk,

I sincerely apologize for the experience I had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile
dC
dirk C's update14 Oct 2025, 12:15
Reviewer Update
Not sure what soonest means
But no feedback

Like I say no service
dC
dirk C's update14 Oct 2025, 13:52
Reviewer Update
So for last transaction on 29 August and just fees up to 7 October when I owed nothing and asked for account closure I am now charged a new months charges?

I’m certainly in the wrong business
If anyone is looking for an easy get rich quick scheme without having to give any service! Become a bank!
dC
dirk C's update14 Oct 2025, 14:48
Reviewer Update
That is not the truth

However I will just pay you to get rid of you

Any people interested in using Discovery bank please note except for no service they also are not trustworthy truthfully or helpful in getting anything done

Please consider carefully before even opening an account with them. Never mind trying them
dC
dirk C's update14 Oct 2025, 15:03
Reviewer Update
I paid you
What I didn’t owe you - again

Close my account before you add more fees!

Seems banks just do as they please
dC
dirk C's update20 Oct 2025, 15:18
Reviewer Update
Thank you

Terrible bank

9 days later and costs to me you eventually got it closed with me having to push you