MS
Marius S
1 reviews | Active since Feb 2011
04 Dec 2020, 12:50
Discovery Bank Non-Service
It's now been 5 months trying to resolve the log-in issues of my wife on Discovery/Discovery Bank. After countless emails, phone calls, WhatsApp's no joy. Keep on telling me to phone the Bank which is totally a waste of time. They don't do what they promise and don't come back to us. So this has become a never ending loop........ Luckily my money is not deposited with Discovery Bank! This seems to be the end! Wish I could use a rating below zero.
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Replies (2)
Discovery Bank's replyOfficial
07 Dec 2020, 13:43Good day Marius
Thank you for your patience, as per out telephonic conversation our digital support team is looking into the resolving the issue.
Regards
Sibongile
Thank you for your patience, as per out telephonic conversation our digital support team is looking into the resolving the issue.
Regards
Sibongile
Discovery Bank's reply07 Dec 2020, 13:43
Official
Good day Marius
Thank you for your patience, as per out telephonic conversation our digital support team is looking into the resolving the issue.
Regards
Sibongile
Thank you for your patience, as per out telephonic conversation our digital support team is looking into the resolving the issue.
Regards
Sibongile
MS
Marius S's updateReviewer Update
11 Dec 2020, 13:53Hi Sibongile,
Except for the phone call which did not solve anything, we had NO feedback. It's now one week later and still no progress or feed back
We are still where we were more than 5 months ago. I tried to log in yesterday but still get the same response. So it's quite clear that Discovery Bank has not done anything!
So where are we going from here? No response but only false promises!
Except for the phone call which did not solve anything, we had NO feedback. It's now one week later and still no progress or feed back
We are still where we were more than 5 months ago. I tried to log in yesterday but still get the same response. So it's quite clear that Discovery Bank has not done anything!
So where are we going from here? No response but only false promises!
MS
Marius S's update11 Dec 2020, 13:53
Reviewer Update
Hi Sibongile,
Except for the phone call which did not solve anything, we had NO feedback. It's now one week later and still no progress or feed back
We are still where we were more than 5 months ago. I tried to log in yesterday but still get the same response. So it's quite clear that Discovery Bank has not done anything!
So where are we going from here? No response but only false promises!
Except for the phone call which did not solve anything, we had NO feedback. It's now one week later and still no progress or feed back
We are still where we were more than 5 months ago. I tried to log in yesterday but still get the same response. So it's quite clear that Discovery Bank has not done anything!
So where are we going from here? No response but only false promises!