Discovery Bank: No respect or concern - shocking service

After a theft and we had to cancel our credit cards, it is now 4 weeks since new ones were ordered and we haven't received them. All the reasons have been given but it seems that in their change from FNB, Discovery Banks hands aren’t talking to each other and they have no clue what’s happening!

I’ve had 5/6 calls with them this week alone and am transferred to the department that either never picks up their phone or doesn’t live up to their word by calling back and I’ve had it.

This is the card we use for day to day living and it has our day to day cash in it so we are cash strapped as a result too!

Absolutely shocking service and if this is what Discovery Bank is about, I certainly wouldn’t recommend them to anyone.