1 reviews | Active since Apr 2021
Discovery Bank, no regard for customer relations.
I wrote on this blog about 2 months ago, complaining about Discover Bank. up until now. nothing has been done to resolve this issue, the only people to call/text me is still the private company who call on debtors for Discovery Bank.
my ex wife has communicated with her bank, and they not sure of what Discover Bank is wanting, my ex wife has apparently sent emails to Discover Bank asking them to contact her and/or the person who she has been dealing with at the bank. typical new south Africa, nothing has happened.
but We still get the private company calling/texting us everyday.
LARRY, from discovery Bank Has not contacted me once, since the last posting, to try to do something from his side, regarding this account, you sit on the phone for God knows how long, trying to get through to Discovery Bank, to speak to Larry or any person that has any knowledge of what they are doing, but unfortunately, there dose not seem to be anyone there that is competent enough, I have asked them to ask Larry to contract me on numerous occasions, NOTHING HAPPENS.
I want one of the managers to call me, not someone in charge of the section, but someone who knows the situation and knows what should be done and to listens to us when we ask to call us to resolve this situation.
I hope that this happens,
Thanks for reaching out to us.
I have escalated this query to our collections department to have it resolved as soon as possible.
A leader from our team will be reaching out to you within the coming week to have this issue resolved.
Regards
Girshwin
Thanks for reaching out to us.
I have escalated this query to our collections department to have it resolved as soon as possible.
A leader from our team will be reaching out to you within the coming week to have this issue resolved.
Regards
Girshwin
