PI
Paul I
1 reviews | Active since Jan 2020
27 Jan 2020, 12:53
Discovery Bank - No Credit Card
Although opening a Transactional Account was easy, somehow during the sign up process I did not tick the 'Credit Card' Option.
I was then unable to add this as an account.
I have now been told that although it is possible to have a credit card from the initial sign up. it is not possible to add it at a later stage. Apparently this process is in 'testing' and not ready (although you can get it from the get-go which seems contradictory)
This is more than slightly annoying for me as I have just cancelled all my Std Bank accounts, including credit card, and really need access to a credit card ASAP.
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Replies (2)PI
Paul I's updateReviewer Update
28 Jan 2020, 14:19Thank you for your reply. My main concern is that it does seems though the functionality to have a credit card is up and running, but not if you didn't select up-front. Is that correct?
Regards
Paul
Regards
Paul
PI
Paul I's update28 Jan 2020, 14:19
Reviewer Update
Thank you for your reply. My main concern is that it does seems though the functionality to have a credit card is up and running, but not if you didn't select up-front. Is that correct?
Regards
Paul
Regards
Paul
Discovery Bank's replyOfficial
28 Jan 2020, 15:40Good day Paul
That is correct, you can only apply for credit at the start of your application. However, if you select the Transaction account only and complete the application, you will not be able to add a credit card account at a later stage as the function is not live as yet.
Our developers are currently working on the add credit card account function and we expect it to go live soon.
Kind regards
Discovery Bank Team
Discovery Bank Team
Discovery Bank's reply28 Jan 2020, 15:40
Official
Good day Paul
That is correct, you can only apply for credit at the start of your application. However, if you select the Transaction account only and complete the application, you will not be able to add a credit card account at a later stage as the function is not live as yet.
Our developers are currently working on the add credit card account function and we expect it to go live soon.
Kind regards
Discovery Bank Team
Discovery Bank Team
