PP
Pru P
1 reviews | Active since May 2016
08 Feb 2023, 23:20
DISCOVERY BANK NO COMMUNICATION
Dear Hellopeter Team. I seem to have endless problems trying to contact business in South Africa since been in New Zealand now 3 years. I am desperately trying to get hold of Discover Bank because of a credit card. I have been transferring money to an account and after receiving their statement see that nothing has been credited and now they want a huge some of money. I have even addressed an email to Nobuhle Mbongo the Secretary of the Discovery Bank in Sandton. I have received no communications from them accept this statement with a huge debt. Please can you help no one is answering and they are very quick to hand you over to debt collectors. Thank you in advance.
Helpful (0)
Replies (6)0
Replies (6)
Discovery Bank's replyOfficial
09 Feb 2023, 12:49Hi Pru
Please pardon my delayed response.
I am looking into your account and will advise as soon as possible, please confirm the account number you where using to make these payments?
Regards,
Palehelo
Please pardon my delayed response.
I am looking into your account and will advise as soon as possible, please confirm the account number you where using to make these payments?
Regards,
Palehelo
Discovery Bank's reply09 Feb 2023, 12:49
Official
Hi Pru
Please pardon my delayed response.
I am looking into your account and will advise as soon as possible, please confirm the account number you where using to make these payments?
Regards,
Palehelo
Please pardon my delayed response.
I am looking into your account and will advise as soon as possible, please confirm the account number you where using to make these payments?
Regards,
Palehelo
PP
Pru P's updateReviewer Update
10 Feb 2023, 21:38Hi Palehelo
I have snapshots of the account information. My referene was ***. I have been paying into this since 24 november 2021. I was told to capture it like that. According to my records R10220 was paid im so confused. No one has ever bothered to contact me yet i get the last email. Im in New Zealand and cant get hold of anyone not even an email for general enquiries. Discovery has my details but no communication. ðŸ˜
I have snapshots of the account information. My referene was ***. I have been paying into this since 24 november 2021. I was told to capture it like that. According to my records R10220 was paid im so confused. No one has ever bothered to contact me yet i get the last email. Im in New Zealand and cant get hold of anyone not even an email for general enquiries. Discovery has my details but no communication. ðŸ˜
PP
Pru P's update10 Feb 2023, 21:38
Reviewer Update
Hi Palehelo
I have snapshots of the account information. My referene was ***. I have been paying into this since 24 november 2021. I was told to capture it like that. According to my records R10220 was paid im so confused. No one has ever bothered to contact me yet i get the last email. Im in New Zealand and cant get hold of anyone not even an email for general enquiries. Discovery has my details but no communication. ðŸ˜
I have snapshots of the account information. My referene was ***. I have been paying into this since 24 november 2021. I was told to capture it like that. According to my records R10220 was paid im so confused. No one has ever bothered to contact me yet i get the last email. Im in New Zealand and cant get hold of anyone not even an email for general enquiries. Discovery has my details but no communication. ðŸ˜
Discovery Bank's replyOfficial
13 Feb 2023, 08:39Hi Pru
Please pardon my delayed response.
Thanks for the above details, I am still checking what happened with our credit operations team.
Regards,
Palehelo
Please pardon my delayed response.
Thanks for the above details, I am still checking what happened with our credit operations team.
Regards,
Palehelo
Discovery Bank's reply13 Feb 2023, 08:39
Official
Hi Pru
Please pardon my delayed response.
Thanks for the above details, I am still checking what happened with our credit operations team.
Regards,
Palehelo
Please pardon my delayed response.
Thanks for the above details, I am still checking what happened with our credit operations team.
Regards,
Palehelo
PP
Pru P's updateReviewer Update
15 Feb 2023, 03:31Hi Palehelo
Thank you very much.
Regards
Pru
Thank you very much.
Regards
Pru
PP
Pru P's update15 Feb 2023, 03:31
Reviewer Update
Hi Palehelo
Thank you very much.
Regards
Pru
Thank you very much.
Regards
Pru
PP
Pru P's updateReviewer Update
01 Mar 2023, 04:16Dear Palehelo
Thank you for your reply, I have sent an email to the email address you have provided and hope to hear from someone. Its just very annoying that its taken 3 years for me to find out about this and nothing was done before. It seems like companies do this so that they can sue people and blacklist them.
I hope someone will get back to me.
Thank you
Thank you for your reply, I have sent an email to the email address you have provided and hope to hear from someone. Its just very annoying that its taken 3 years for me to find out about this and nothing was done before. It seems like companies do this so that they can sue people and blacklist them.
I hope someone will get back to me.
Thank you
PP
Pru P's update01 Mar 2023, 04:16
Reviewer Update
Dear Palehelo
Thank you for your reply, I have sent an email to the email address you have provided and hope to hear from someone. Its just very annoying that its taken 3 years for me to find out about this and nothing was done before. It seems like companies do this so that they can sue people and blacklist them.
I hope someone will get back to me.
Thank you
Thank you for your reply, I have sent an email to the email address you have provided and hope to hear from someone. Its just very annoying that its taken 3 years for me to find out about this and nothing was done before. It seems like companies do this so that they can sue people and blacklist them.
I hope someone will get back to me.
Thank you
Discovery Bank's replyOfficial
01 Mar 2023, 18:39Hi Pru
Thank you so much for your patience and feedback.
I will follow up with the teams concerned to ensure you get a response.
Regards,
Palehelo
Thank you so much for your patience and feedback.
I will follow up with the teams concerned to ensure you get a response.
Regards,
Palehelo
Discovery Bank's reply01 Mar 2023, 18:39
Official
Hi Pru
Thank you so much for your patience and feedback.
I will follow up with the teams concerned to ensure you get a response.
Regards,
Palehelo
Thank you so much for your patience and feedback.
I will follow up with the teams concerned to ensure you get a response.
Regards,
Palehelo