Discovery bank needs humans working for it...tired of dealing with their robot application

Horrible experience with this bank. The application process is **********. I mean what else would one expect since the bank relies on a computerised system to do all its work. I have been asked to submit the same document million of times for what? I would rather deal with traditional banking than be dealing with a machine and no human interaction. Why are there no actual humans taking care of application processes? They even have a branch in Pretoria so if you are in any other place like Johannesburg be prepared to take a trip just to get human help. Ridiculous. If you are looking for a real bank with actual people to take care of you don't think about giving Discovery bank a chance. Their services are pathetic. The app is idiotic and noone actually contacts you. Their contact details if you need to talk to an actual human being are scatchy at best if you are applying for an account.