Discovery Bank moves their credit card functionality from FNB and there is NO customer care!!!!

My Discovery credit card gets moved from my FNB account across to Discovery Bank with no consultation or communication. I have spent hours trying to track where this account is and every staff member I speak to tells me a different story. I've just received a call from a courier company informing me that Discovery is having two credit cards delivered to me. If there is human life at Discovery Bank, can you contact me and sort this out already? I am so disappointed in how they have handled this transition, just shocking!