Discovery Bank Misleading Information

Item: Discovery Bank
Rating: 2
Author: Paula K

During Nov-Dec 2024, my husband was approached by a Discovery Banking Consultant. The Consultant advised him that he should open a Discovery Bank Account in order to collect more Vitality and other rewards. An account was opened, but we later found out that the account that had been opened, was not a qualifying account! This consultant gave misleading information to convince my husband to open a Discovery Account.

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Replies (1)

Discovery Bank's replyOfficial

27 Oct 2025, 10:02

Hi Paula,

Thanks for brining this to our attention.

While we understand that this may be frustrating to you and your husband, please note that your husband may upgrade his account at any time to enjoy more benefits. The upgrade can be done via the Discovery Bank app in few easy steps.

We will look into ensuring transparency with our sales staff so that this may never happen again.

Kind regards,
Nosisa

Discovery Bank's reply27 Oct 2025, 10:02

Official