Discovery bank locks you out of your accounts

If you’re thinking of moving to Discovery bank, DON’T!!!

I got locked out of my account for 2 days, for no reason whatsoever. Imagine not being able to buy groceries, pay online or transfer funds...even though I’ve been paying all my monthly banking fees. I don’t like banks in general, but this takes the cake.

Their reasoning after countless calls? I didn’t transfer any money into my discovery card facility in the past month. Why do I need to if I already have more than enough funds in the account to pay for banking fees or to pay of my credit facility?

Do better. You customer experience is shocking. I’ve been a fairly big client, using multiple Discovery products, but my next steps will be to slowly move away from Discovery as a whole.

You lost 1 client.. and even if this leads to 1 more not signing up to Discovery, I’ll see it as a victory.