MVdW
Marichen Van der Walt
1 reviews | Active since Jun 2017
18 Sept 2023, 15:01
Discovery bank killing clients with maximum interest rates for no reason!
I moved my credit over from FNB to Discovery bank with a promise of a better interest rate. They have since just upper my interest rate to the max rate of 22.25% on my whole sum because I wanted to increase the limit. I phoned in and they could not help me. Don’t take their credit cards because any hope of a interest rate relief is a lie and short-lived.
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Discovery Bank's replyOfficial
19 Sept 2023, 12:24Hi Marichen
We appreciate your feedback. We apologise if there may have been a miscommunication regarding the interest rates.
We offer Dynamic Interest Rates, which are influenced by your Vitality Money Status.
We would advise you to improve your current Vitality Money Status, you can see how on the "Home" page of the Discovery Bank app. This would influence the rebate that you would qualify for when it comes to your interest rates with us.
Best regards,
Mpho
We appreciate your feedback. We apologise if there may have been a miscommunication regarding the interest rates.
We offer Dynamic Interest Rates, which are influenced by your Vitality Money Status.
We would advise you to improve your current Vitality Money Status, you can see how on the "Home" page of the Discovery Bank app. This would influence the rebate that you would qualify for when it comes to your interest rates with us.
Best regards,
Mpho
Discovery Bank's reply19 Sept 2023, 12:24
Official
Hi Marichen
We appreciate your feedback. We apologise if there may have been a miscommunication regarding the interest rates.
We offer Dynamic Interest Rates, which are influenced by your Vitality Money Status.
We would advise you to improve your current Vitality Money Status, you can see how on the "Home" page of the Discovery Bank app. This would influence the rebate that you would qualify for when it comes to your interest rates with us.
Best regards,
Mpho
We appreciate your feedback. We apologise if there may have been a miscommunication regarding the interest rates.
We offer Dynamic Interest Rates, which are influenced by your Vitality Money Status.
We would advise you to improve your current Vitality Money Status, you can see how on the "Home" page of the Discovery Bank app. This would influence the rebate that you would qualify for when it comes to your interest rates with us.
Best regards,
Mpho