AS
Ann S
1 reviews | Active since Oct 2024
17 Oct 2024, 13:41
Discovery Bank IVR
IVR - Wait for one of our "skilled consultants" does not help if they have not got the means /information/authority to assist. IVR - calming salon music might be more beneficial to keep irate customers calm while on hold rather that dramatic piano concertos.
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Discovery Bank's replyOfficial
22 Oct 2024, 10:32Hi Ann,
We are sorry you feel that way.
We're always happy to take new suggestions! Thank you for thinking about ways to improve your banking experience.
Kind regards,
Nosisa
We are sorry you feel that way.
We're always happy to take new suggestions! Thank you for thinking about ways to improve your banking experience.
Kind regards,
Nosisa
Discovery Bank's reply22 Oct 2024, 10:32
Official
Hi Ann,
We are sorry you feel that way.
We're always happy to take new suggestions! Thank you for thinking about ways to improve your banking experience.
Kind regards,
Nosisa
We are sorry you feel that way.
We're always happy to take new suggestions! Thank you for thinking about ways to improve your banking experience.
Kind regards,
Nosisa