ZM
Zandile M
1 reviews | Active since May 2021
03 Aug 2021, 13:03
Discovery Bank issues.
I would like to report my experience with Discovery Bank. I have a credit card with them, my card has been cloned several times last year and I reported several times with no help. The last person I spoke to was Nancy Mahlo who last communicated on the 16th of April 2021 and after that I never heard anything or a follow up. I kept on sending emails with no reply. I sent her all the proof she needed but my matter wasn’t taken serious. I was cloned an amount of about +\- R7000. I’m tired of fighting with them can you please intervene. Thank you.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
03 Aug 2021, 13:29Hi, Zandile
We sincerely apology for not receiving any feedback. Thank you for reaching out to us and bringing this matter to our attention. We have send your query to our relevant team for assistance.
Regards,
Lebohang
We sincerely apology for not receiving any feedback. Thank you for reaching out to us and bringing this matter to our attention. We have send your query to our relevant team for assistance.
Regards,
Lebohang
Discovery Bank's reply03 Aug 2021, 13:29
Official
Hi, Zandile
We sincerely apology for not receiving any feedback. Thank you for reaching out to us and bringing this matter to our attention. We have send your query to our relevant team for assistance.
Regards,
Lebohang
We sincerely apology for not receiving any feedback. Thank you for reaching out to us and bringing this matter to our attention. We have send your query to our relevant team for assistance.
Regards,
Lebohang
Discovery Bank's replyOfficial
03 Aug 2021, 13:37Hi, Zandile
Feedback will provided to you directly.
Regards,
Lebohang
Feedback will provided to you directly.
Regards,
Lebohang
Discovery Bank's reply03 Aug 2021, 13:37
Official
Hi, Zandile
Feedback will provided to you directly.
Regards,
Lebohang
Feedback will provided to you directly.
Regards,
Lebohang
ZM
Zandile M's updateReviewer Update
03 Aug 2021, 16:39Hi Lebohang.
I’m even surprised you responded to this because you were one of the first people I spoke to and address the matter. It’s still not resolved and it’s been over a year now. I’m really tired of your bad service.
I’m even surprised you responded to this because you were one of the first people I spoke to and address the matter. It’s still not resolved and it’s been over a year now. I’m really tired of your bad service.
ZM
Zandile M's update03 Aug 2021, 16:39
Reviewer Update
Hi Lebohang.
I’m even surprised you responded to this because you were one of the first people I spoke to and address the matter. It’s still not resolved and it’s been over a year now. I’m really tired of your bad service.
I’m even surprised you responded to this because you were one of the first people I spoke to and address the matter. It’s still not resolved and it’s been over a year now. I’m really tired of your bad service.
Discovery Bank's replyOfficial
04 Aug 2021, 10:48Hi, Zandile
Our relevant team dealing with your query will be in touch with you and give feedback directly.
Regards,
Lebohang
Our relevant team dealing with your query will be in touch with you and give feedback directly.
Regards,
Lebohang
Discovery Bank's reply04 Aug 2021, 10:48
Official
Hi, Zandile
Our relevant team dealing with your query will be in touch with you and give feedback directly.
Regards,
Lebohang
Our relevant team dealing with your query will be in touch with you and give feedback directly.
Regards,
Lebohang