GB
Greg B

1 reviews | Active since Aug 2022

27 Aug 2022, 12:33

Discovery Bank is uncontactable

The bank is uncontactable. I have spent 4 months trying to close my account. I now live in New Zealand and want to close an account I do not use. I have spent over R2000 in international call charges on hold waiting for the call centre to answer. All calls have been dropped after 30min. There is no e-mail contact detail listed in the App or online. I have rep**** to every email address discovery bank has ever sent me correspondence from. No replies except for some auto-responses saying the mail account used is not monitored please call the contact centre. I continue to be billed fees for an account I cannot close.

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Replies (1)
Discovery Bank
Discovery Bank's reply27 Aug 2022, 12:39
Official
Hi Greg 

Thanks for reaching out to us. 

Please send us your ID number, and I will check on your account closure status. 

Regards 
Girshwin