Discovery Bank is the worst bank you could ever go with

From opening to the account to attempting to close the account I have had endless problems with no help from Discovery Bank. I have recently left a bad review for Discovery bank after fighting with them about how the blocked my account without warning because I didn't pay for the new card which was not activated as of yet. The amount the charged me for the new card was over R400 on top of the fees I was still paying for my current card. I have sent my statement to prove that it came off my account and now they are absolutely dead quiet. With my card still being blocked I have phoned them 4 times after that requesting a call back from a manager or just some assistance. I even held on the line for 20minutes waiting for assistance I just put the phone down! After that I got 11 messages to say they tried to phone me yet I had no missed calls, no voice messages. So I phoned them again and gave a guy two numbers and to this day I still haven't received any phone calls no messages either which is funny. I emailed the "manager" email address that I previously spoke to to request a call back and that I want to close this HORRIBLE account! Still no feedback and no call back. I phoned again today to request once again and informed the lady on the phone that I want to close my account, she logged ANOTHER email with the manager which I was told on the phone that I will definitely get a call back which was 5hrs ago and still nothing. I sent another email and informed them that I want to close my account and that I will be reversing the debit orders going forward to try to force close my account. The managers at Discovery Bank are nothing short of USELESS and all they do is say "I understand ma'am" "I'm sorry for that" when they actually don't know how horrible it is and would only know if they had the money pulling out of their pockets. At the beginning of this month I had a feeling that they would try to debit the money again without ONCE AGAIN informing me. So I pulled my money out of my account so that when they tried to they would fail. Which they tried to debit order my account for just under R300 for who knows what!? I would love someone to just close this account and be free of it, yet NOBODY at discovery bank will bother to assist me. Please whoever is reading this do not waste your time money effort and anger on opening an account with such an unprofessional bank that is only there to rob you and pull the money straight out of your pocket with no assistance.