ST
Sandra T
1 reviews | Active since Dec 2015
17 Jan 2024, 15:24
Discovery bank is the worst bank in South Africa
Discovery bank is the worst bank in South Africa with the worst customer service..... I made a payment on 5 December 2023 in my credit card. Discovery bank just simply redirect the payment to another account. An account that I didn't open, that I don't use and didn't even receive a bank card to use... Since then they ignore all my correspondence about the matter and don't even answer me. They just calling me to make a payment that I have already made. I just want to warn.... Think twice before opening an account at Discovery bank
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Replies (2)
Discovery Bank's replyOfficial
29 Jan 2024, 11:40Hi Sandra
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Discovery Bank's reply29 Jan 2024, 11:40
Official
Hi Sandra
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Discovery Bank's replyOfficial
29 Jan 2024, 11:41Hi Sandra
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Discovery Bank's reply29 Jan 2024, 11:41
Official
Hi Sandra
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho
Thank you for reaching out, we apologise for the experience you have had with us.
The Collections team confirmed that they received your proof of payment, has your account been amended accordingly? Do you have access to it?
In future, please kindly use your Credit Card Account's account number, this is available on the bank app under "Accounts".
Best regards,
Mpho