Discovery bank is the worst bank in South Africa

Item: Discovery Bank
Rating: 1
Author: jamie C

I have informed Discovery that I do not wish to close my account, yet every day they send me notification of closure.

They have a recorded line that says I do not want to close.

Someone help me! this bank is awful!

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

15 Sept 2025, 09:06

Hi Jamie,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's reply15 Sept 2025, 09:06

Official

Hi Jamie,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's replyOfficial

17 Sept 2025, 07:12

Hi Jamie,

Thank you for your understanding and patience while I investigated your query.

Your account closure case has been referred to the Product Operations managers for urgent assistance and feedback.

I will keep you updated as soon as feedback is received.

Kind regards,
Onthatile

Discovery Bank's reply17 Sept 2025, 07:12

Official