Discovery Bank is the worst bank by far

This is by far the worst bank... EVER! In SA that is saying a lot.

I used to have a Discovery Platinum card, migrated to Discovery Bank in Oct 2019, WHAT A BIG MISTAKE.

You cannot get an up to date statement, have to wait until they issue a new one in the new month via the app only. So I have to wait for a month before I see I being de*****ed... good one Discovery. This is coming from somebody that reconciles his account regularly.

The statement one eventually get is useless since its PDF with no other electronic versions e.g. CSV which I am able to import.

The Mobile App is magnificently terrible. Consistently hangs. When one inputs a value for the Vitality Money assessment, the values get multip**** as you type. Which means if i type "100000" you end up with a number "***" in the input field... RIDICULOUS

The Vitality Money assessment requires all sorts of proof which is ridiculous on its own but then makes it extremely painful to upload anything since one first has to get the artifact on your phone before you can upload. By then the app is hanging again.

I really liked the original Discovery Platinum card and its easy way of earning miles along with the ability to manage it within a fami**** FNB online website. The new way of earning miles is inconsistent, super complicated and the cost of the card is DOUBLE what I paid previously

I figured Discovery Bank was going through some teething problems but its been months now.

I AM LEAVING DISCOVERY BANK... Congrats on making yourself useless