Discovery Bank is the worst!

When the account is new, you’re almost convinced you made the right decision switching Banks. My what an absolute nightmare my experience with Discovery Bank has been! You can never get hold of anyone at call centre. I requested a call back the one time. I waited 2 weeks. No one called. I called again and eventually got through. I called again today (Saturday 1st April) no one answered. I requested a call back. The machine says someone will call me back before 21:00. Time now is 17:30. Imagine if my card was ******. I’d have to wait for hours for assistance. I am going back to FNB. At least there I even had a private banker. Discovery forces you to take a credit card or the blue card account which costs you unreasonable bank charges. I am done. Honestly.