DISCOVERY BANK IS TERRIBLE STAY AWAY!

I was a Discovery bank client last year and because of an error with my points calculating correctly, I left. I called into the call Centre to cancel. Last month I started a new job and my company works closely with Discovery and offers me products at a good rate. Because of this I called discovery to move back. They told me My account was still active and I said I called into cancel and my account should have been cancelled. They then informed me they will need to pull the call and investigate. Weeks later they told me they pulled the call and they listened and determined that the error was on the consultants side and they have escalated to a manager to reverse the fees that's curranty outstanding on the account. This was 6 weeks ago. still no feedback. I have explained that I am wanting to start using my account and move all my products back over to discovery, I have told them that they will lose out on business by not resolving my issue but still no feedback. Please stay away from Discovery bank,medical aid and insurance