Discovery bank is *****sters.

Item: Discovery Bank
Rating: 1
Author: Riandor S

Around 15k Rand was taken out of my account. We blocked the cards and created a ***** case. Its now 8 weeks later. Ive called maybe 6 times. The money still hasnt been returned. They put me on hold for 30 minutes at a time. Then I get told they will investigate and and call me back. They never call me back. The people I talk to cant even stop chewing their chappies while they are talking to me. I highly suggest people stay away from discovery bank.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

17 Jul 2025, 10:45

Hi Riandor,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's reply17 Jul 2025, 10:45

Official

Hi Riandor,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile

Discovery Bank's replyOfficial

18 Jul 2025, 07:46

Hi Riandor,

Thank you for your patience while I escalated your query to our ***** team.

Please note that the investigator handling your case advised that they attempted to contact you, and based on the update on your profile, it appears that feedback was provided.

Kindly confirm if you require any further assistance.

Kind regards,
Onthatile

Discovery Bank's reply18 Jul 2025, 07:46

Official