MM
Molo M

1 reviews | Active since Feb 2020

27 Mar 2021, 07:28

Discovery bank is simply a disappointing

I app**** for credit card from discovery bank online. A consultant called me to process my application. Discovery rejected my application because Experian is failing to update my profile.

I just want to thank the consultant she was open, calm and understanding. That is one quality which a lot of consultants lack. Although she could give me what I wanted because of discovery bad system. She did a good job.

I wanted to join discovery but Experian ruined it for me and probably other people because they are not updating their system. I believe discovery bankand other banks have lost customers because of Experian.

My credit record is perfect healthy if you check on transunion and compuscan. I am just disappoint in discovery bank and our credit bureau system.

0
Replies (1)
Discovery Bank
Discovery Bank's reply27 Mar 2021, 10:53
Official
Hi Molo

We would love to have you on board. Unfortunately, we have to pull information from Experian in order to determine what amount of credit we can give you. It is a process that has to followed.

Regards
AJ