DISCOVERY BANK IS PATHETIC, STAY AWAY DO NOT JOIN THIS BANK!

I was a Discovery bank client last year and because of an error with my points calculating correctly, I left. I called into the call Centre to cancel. Last month I started a new job and my company works closely with Discovery and offers me products at a good rate. Because of this I called discovery to move back. They told me My account was still active and I said I called into cancel and my account should have been cancelled. They then informed me they will need to pull the call and investigate. Weeks later they told me they pulled the call and they listened and determined that the error was on the consultants side and they have escalated to a manager to reverse the fees that's currently outstanding on the account. This was 2 months ago ago. still no feedback. I have explained that I am wanting to start using my account and move all my products back over to discovery, I have told them that they will lose out on business by not resolving my issue but still no feedback. Please stay away from Discovery bank,medical aid and insurance.

I am resposting this as this was not resolved, When I call in I am still being told its sitting with a manager. I have still not moved my products over and I am actively going around to try and move whoever I can away from discovery. I dont expect this will ever get resolved. fees are climbing month to month and discovery does not care, no resolution and have lost out on more business.