gB
gerald B
1 reviews | Active since Dec 2011
25 Jun 2025, 08:18
Discovery Bank is not a real bank, they are a ruthless business
Discovery bank is not a bank by a long shot. It's a capitalist ruthless entity with zero customer service. I have been hounded by them relentlessly while there is no way of getting to speak to someone. The same goes for Discovery invest. I invested mine with them, ten years ago, which has gained less than zero percent interest. When I enquire about it, they just pass the buck and the response I get is basically. Oh it's just inflation'. Your money would do better in a savings account.
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Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
25 Jun 2025, 08:24Hi Gerald 💜
Thank you for reaching out, and I sincerely apologize for the experience you've had with us.
To assist you effectively, could you please provide more details and clarify the specific issues you've encountered with the bank? This will help us investigate thoroughly and offer the appropriate support.
Kind regards,
Onthatile
Thank you for reaching out, and I sincerely apologize for the experience you've had with us.
To assist you effectively, could you please provide more details and clarify the specific issues you've encountered with the bank? This will help us investigate thoroughly and offer the appropriate support.
Kind regards,
Onthatile
Discovery Bank's reply25 Jun 2025, 08:24
Official
Hi Gerald 💜
Thank you for reaching out, and I sincerely apologize for the experience you've had with us.
To assist you effectively, could you please provide more details and clarify the specific issues you've encountered with the bank? This will help us investigate thoroughly and offer the appropriate support.
Kind regards,
Onthatile
Thank you for reaching out, and I sincerely apologize for the experience you've had with us.
To assist you effectively, could you please provide more details and clarify the specific issues you've encountered with the bank? This will help us investigate thoroughly and offer the appropriate support.
Kind regards,
Onthatile
gB
gerald B's updateReviewer Update
25 Jun 2025, 08:41I think I have given sufficient details as to the issues I have had. It's a total lack of care for my customer needs and the wellbeing of my account.
gB
gerald B's update25 Jun 2025, 08:41
Reviewer Update
I think I have given sufficient details as to the issues I have had. It's a total lack of care for my customer needs and the wellbeing of my account.
Discovery Bank's replyOfficial
25 Jun 2025, 08:49Hi Gerald
Noted, I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Noted, I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's reply25 Jun 2025, 08:49
Official
Hi Gerald
Noted, I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Noted, I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's replyOfficial
26 Jun 2025, 11:00Hi Gerald,
Thank you for your patience while I investigated this for you.
We currently have no pending cases linked to your bank profile, so we're unable to assist at this stage. Kindly provide more details and clarify the specific issues you've encountered with the bank. This will help us investigate thoroughly and offer the appropriate support.
Alternatively, you may contact our client service centre directly on the toll-free number ***to speak to a skilled banker, and they’ll be happy to assist you further.
Kind regards,
Onthatile
Thank you for your patience while I investigated this for you.
We currently have no pending cases linked to your bank profile, so we're unable to assist at this stage. Kindly provide more details and clarify the specific issues you've encountered with the bank. This will help us investigate thoroughly and offer the appropriate support.
Alternatively, you may contact our client service centre directly on the toll-free number ***to speak to a skilled banker, and they’ll be happy to assist you further.
Kind regards,
Onthatile
Discovery Bank's reply26 Jun 2025, 11:00
Official
Hi Gerald,
Thank you for your patience while I investigated this for you.
We currently have no pending cases linked to your bank profile, so we're unable to assist at this stage. Kindly provide more details and clarify the specific issues you've encountered with the bank. This will help us investigate thoroughly and offer the appropriate support.
Alternatively, you may contact our client service centre directly on the toll-free number ***to speak to a skilled banker, and they’ll be happy to assist you further.
Kind regards,
Onthatile
Thank you for your patience while I investigated this for you.
We currently have no pending cases linked to your bank profile, so we're unable to assist at this stage. Kindly provide more details and clarify the specific issues you've encountered with the bank. This will help us investigate thoroughly and offer the appropriate support.
Alternatively, you may contact our client service centre directly on the toll-free number ***to speak to a skilled banker, and they’ll be happy to assist you further.
Kind regards,
Onthatile