1 reviews | Active since Apr 2018
Discovery bank is not a good idea. They don't know how to run a bank.
This is the most inconvenient and *********** bank I have ever come across in my life.. It took months for them to be able to even help me open the bank account in the first place because none of the consultants seem to know how to capture an email address and phone number.. Once my account was open, all was well except for the fact that you can't send "ewallets", not all banks have Discovery bank listed on their apps and you cant withdraw from certain atms. I was okay with that because they weren't *****ing money from me unlike some other banks that I won't mention right now because the focus is on the Discovery . Anyway, don't join this bank because if your phone gets hacked or ****** Discovery will not assist you with changing your phone number and email address which will leave your money vulnerable, don't join this bank because if you put in a withdrawal notice on the app from an investment account they will cancel it without your knowledge or concent, do not join discovery bank because their consultants get rid of you by promising to call you back to assist you further but they never do, instead they leave work before their supposed to and then your urgent query will have to wait until they feel like tending to it. Do not join discovery bank because their consultants/bankers do not know how to tend to queries, they do not seem to have a sense of cohesion in their work place which would make helping clients much simpler. Their departments work as separately as possible to ensure that you end up giving up on making any queries... I'm still waiting for them to cancel my account by the way.. apparently I have to wait for them to call me to cancel my account and also gain access to my funds.
I'm really sorry about the delayed response as well as the frustration that was caused to you.
I see that you've chosen to keep your account open with us and we're happy that you've decided to give us a chance to prove to you that there are better experiences to be had with us.
If you need anything else, please do contact us.
Regards
AJ
I'm really sorry about the delayed response as well as the frustration that was caused to you.
I see that you've chosen to keep your account open with us and we're happy that you've decided to give us a chance to prove to you that there are better experiences to be had with us.
If you need anything else, please do contact us.
Regards
AJ
