MM
Mike Müller
1 reviews | Active since Oct 2017
28 Aug 2025, 08:33
Discovery Bank is ***
Worst internal communication I've dealt with my entire life.
I don't believe anyone actually works here. This bank is a joke.
I am being threatened and harassed multiple times daily over a payment that has been made in time last month.
A consultant told me this was due to a glitch in your bank's system. I asked that it be escalated to a supervisor/manager which still has not been done.
If you report me and my credit is negatively affected over your broken system, I will sue.
No wonder your ratings are so ***.
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
28 Aug 2025, 09:16Hi Mike Müller,
This is concerning to hear. We will look into this and see how we can assist you. We do apologize for this experience.
Kind regards,
Tyrone
This is concerning to hear. We will look into this and see how we can assist you. We do apologize for this experience.
Kind regards,
Tyrone
Discovery Bank's reply28 Aug 2025, 09:16
Official
Hi Mike Müller,
This is concerning to hear. We will look into this and see how we can assist you. We do apologize for this experience.
Kind regards,
Tyrone
This is concerning to hear. We will look into this and see how we can assist you. We do apologize for this experience.
Kind regards,
Tyrone
MM
Mike Müller's updateReviewer Update
28 Aug 2025, 09:36Thank you
It would appear hellopeter is the way to get hold of you.
The last consultant that called me after a month of harassment was very helpful, and appears to be the only person that actually works at your bank. She was able to lift the unwarranted block from my account and I have just managed to make the transfer.
I urge you to confirm that my profile has been removed from your horribly broken harrasment database, and possibly look into better optimizing the whole process.
Regards
Unhappy Customer
It would appear hellopeter is the way to get hold of you.
The last consultant that called me after a month of harassment was very helpful, and appears to be the only person that actually works at your bank. She was able to lift the unwarranted block from my account and I have just managed to make the transfer.
I urge you to confirm that my profile has been removed from your horribly broken harrasment database, and possibly look into better optimizing the whole process.
Regards
Unhappy Customer
MM
Mike Müller's update28 Aug 2025, 09:36
Reviewer Update
Thank you
It would appear hellopeter is the way to get hold of you.
The last consultant that called me after a month of harassment was very helpful, and appears to be the only person that actually works at your bank. She was able to lift the unwarranted block from my account and I have just managed to make the transfer.
I urge you to confirm that my profile has been removed from your horribly broken harrasment database, and possibly look into better optimizing the whole process.
Regards
Unhappy Customer
It would appear hellopeter is the way to get hold of you.
The last consultant that called me after a month of harassment was very helpful, and appears to be the only person that actually works at your bank. She was able to lift the unwarranted block from my account and I have just managed to make the transfer.
I urge you to confirm that my profile has been removed from your horribly broken harrasment database, and possibly look into better optimizing the whole process.
Regards
Unhappy Customer
Discovery Bank's replyOfficial
09 Sept 2025, 17:45Hi Mike Müller,
We do apologize again for this experience, in future if you have any negative experiences please do reach out to us so that we can help you.
Kind regards,
Tyrone
We do apologize again for this experience, in future if you have any negative experiences please do reach out to us so that we can help you.
Kind regards,
Tyrone
Discovery Bank's reply09 Sept 2025, 17:45
Official
Hi Mike Müller,
We do apologize again for this experience, in future if you have any negative experiences please do reach out to us so that we can help you.
Kind regards,
Tyrone
We do apologize again for this experience, in future if you have any negative experiences please do reach out to us so that we can help you.
Kind regards,
Tyrone