CK
Charisma K

1 reviews | Active since Mar 2023

15 Sept 2023, 11:04

Discovery bank is allowing ****mers to **** its clients

I had a transaction with an absa client who then reported the transaction as a **** even though i have proof of the client contacting me and confirming that he/she is making a payment to me and proof that i offered my services to the client but discovery bank ***** manager Justice Namakgata is not interested in the proof i'm offering. There's a company through which the transaction was conducted willing to attest to the fact that indeed the transaction was carried out by the owner of the bank account and I in turn offered services to him/her. i am getting ****med and discovery bank Justice Namakgata is helping the person **** me by conducting a one sided investigation "he is saying there is something sinister because i called to ask how far the investigation was i have my funds locked in that account. I am even willing to hold my statement in front of the law that i'm getting ****med by someone who confirmed with me before sending the funds to me and even sent me proof of the payment. Can i have this investigation carried out fairly rather than it being a one sided investigation.

0
Replies (8)
Discovery Bank
Discovery Bank's reply15 Sept 2023, 11:10
Official
Hi Charisma

I am very sorry about your current experience.

Please note that I will be looking into your query and provide you with feedback as soon as possible.

Kind regards
Nkhensani
CK
Charisma K's update15 Sept 2023, 11:39
Reviewer Update
Please do

Discovery Bank
Discovery Bank's reply15 Sept 2023, 11:44
Official
Hi Charisma

I am currently working on your query, and I will provide feedback as soon as possible.

Kind regards
Nkhensani 
CK
Charisma K's update15 Sept 2023, 11:46
Reviewer Update
My name is Seneliso Nkosi
CK
Charisma K's update15 Sept 2023, 14:02
Reviewer Update
This case has been going on since April
Discovery Bank
Discovery Bank's reply15 Sept 2023, 14:21
Official
Hi Charisma

Thank you for your information, I already have the details of your query.

I will revert back to you when I get feedback.

Kind regards
Nkhensani 
CK
Charisma K's update15 Sept 2023, 15:22
Reviewer Update
but you are not responding like the discovery bank customer service?
Discovery Bank
Discovery Bank's reply18 Sept 2023, 11:53
Official
Hi Charisma

Kindly note that I am waiting for feedback from our ***** team and as promised I will provide you with feedback as soon as possible.

Kind regards
Nkhensani