GR
Gavin R
1 reviews | Active since Jan 2015
21 Jun 2020, 14:51
Discovery Bank is a partner in crime with irresponsible Merchants
Despite my account being closed for more than a month, Discovery Bank feels that it is correct to put through illicit transactions on the account because the closure terms allow for them to re-open the account and put through the transaction.
My thanks go to Ayanda who tried to assist me but couldn't.
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Discovery Bank's replyOfficial
01 Jul 2020, 11:30Hi Gavin,
Thank you for contacting us about the closure of your Discovery Bank account.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Please note that I have escalated your request to our account closure department. You will receive a call in two to three working days to confirm the closure of your account.
I sincerely apologise for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Nancy
Thank you for contacting us about the closure of your Discovery Bank account.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Please note that I have escalated your request to our account closure department. You will receive a call in two to three working days to confirm the closure of your account.
I sincerely apologise for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Nancy
Discovery Bank's reply01 Jul 2020, 11:30
Official
Hi Gavin,
Thank you for contacting us about the closure of your Discovery Bank account.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Please note that I have escalated your request to our account closure department. You will receive a call in two to three working days to confirm the closure of your account.
I sincerely apologise for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Nancy
Thank you for contacting us about the closure of your Discovery Bank account.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Please note that I have escalated your request to our account closure department. You will receive a call in two to three working days to confirm the closure of your account.
I sincerely apologise for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Nancy