KW
Keith W
1 reviews | Active since Oct 2020
17 Nov 2020, 14:34
Discovery Bank is a nightmare
For four months I have been phoning in (no email access) to Discovery Bank to get my account corrected as I have been given a banking suite that I do not want. Each banking consultant promises to do so and it NEVER happens. Now I am told that they do not have the facility to action my request and I will have to phone in every month to have them reverse the excess fee charged.
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Replies (1)KW
Keith W's updateReviewer Update
18 Nov 2020, 20:51Are you going to do the fee reversals automatically until you can action my request or do I have to continue to phone in (and go through endless vetting) every month to get what you should be doing anyway?
KW
Keith W's update18 Nov 2020, 20:51
Reviewer Update
Are you going to do the fee reversals automatically until you can action my request or do I have to continue to phone in (and go through endless vetting) every month to get what you should be doing anyway?