Discovery bank is a ***** ****mers thank you to the CEO, and Directors for *****ing my money

I'm currently experiencing issues with Discovery Bank. There are discrepancies between the statements provided by their system and app, which could result in a potential loss of funds. Despite my request, an individual named Ruth has denied access to call recordings within the organization. The refusal to provide these recordings directly contravenes my rights as per regulations such as Fais, FICA, and the POP Act. Despite raising my concerns over three months ago, I have not received any form of communication from Discovery Bank. As a result, I am seeking redress and resolution from the CEO of Discovery Bank and intend to escalate the matter to the ombudsman if no satisfactory resolution is provided.