Discovery Bank *****ing, NO contact with ME

I have always thought highly of Discovery in most areas. Especially their customer service. Up until NOW. I opened an account with Discovery bank, apparently it was March 2021. To date I have not used it, however, I just enquired to see if I could start using it and have been slammed with account fees to the value of R 5800.00 I will take accountability at the fact that I shouldve known there would be a fee to keep the account opened, however, I have not had 1 call, messaged, email, to ask if I still want the account or to advise that its incurring charges and now my account needs to go to legal collections upon MY request to ask if i can use the account?????? This is *****ing and not fair. At least just a call or something to say Im being charged for a service Im not using?