DG
Deidre G
1 reviews | Active since Oct 2014
04 Nov 2024, 16:35
Discovery Bank = Incompetence
I've just about had it with the incompetence of dealing with Discovery Bank. I logged a query on 4th October 2024, today is a month ago and my query is still unresolved.
I've been asked multiple times to send screenshots of the same thing, yet no resolution to my query,
As a new client, I'm disgusted at the fact that I've been waiting a month and still waiting. I've never had to deal with this type of incompetence. It's quite worrying.
I will be closing my account soon that's for sure and rather stay with FNB. It's a good thing I have not done a salary switch.
Pathetic and Disgusting service!!!
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Replies (2)DG
Deidre G's updateReviewer Update
05 Nov 2024, 08:55I have provided all the information that was requested multiple times.
Before you respond, I suggest that you fami****ise yourself with the trail of emails between me and Discovery over the last month.
In addition to the emails, I have called more than ten times to follow up on the query as nothing was forthcoming.
I've been patient and understanding knowing that these things can take some time but at the rate I've been messed around, I've run out of patience.
I would love to email the CEO, I'm sure he would find this a mockery.
At this point, an apology is not good enough.
Before you respond, I suggest that you fami****ise yourself with the trail of emails between me and Discovery over the last month.
In addition to the emails, I have called more than ten times to follow up on the query as nothing was forthcoming.
I've been patient and understanding knowing that these things can take some time but at the rate I've been messed around, I've run out of patience.
I would love to email the CEO, I'm sure he would find this a mockery.
At this point, an apology is not good enough.
DG
Deidre G's update05 Nov 2024, 08:55
Reviewer Update
I have provided all the information that was requested multiple times.
Before you respond, I suggest that you fami****ise yourself with the trail of emails between me and Discovery over the last month.
In addition to the emails, I have called more than ten times to follow up on the query as nothing was forthcoming.
I've been patient and understanding knowing that these things can take some time but at the rate I've been messed around, I've run out of patience.
I would love to email the CEO, I'm sure he would find this a mockery.
At this point, an apology is not good enough.
Before you respond, I suggest that you fami****ise yourself with the trail of emails between me and Discovery over the last month.
In addition to the emails, I have called more than ten times to follow up on the query as nothing was forthcoming.
I've been patient and understanding knowing that these things can take some time but at the rate I've been messed around, I've run out of patience.
I would love to email the CEO, I'm sure he would find this a mockery.
At this point, an apology is not good enough.
DG
Deidre G's updateReviewer Update
15 Nov 2024, 13:58And I'm still waiting!!
This is insane.
Cannot understand why there is no solution yet.
This is insane.
Cannot understand why there is no solution yet.
DG
Deidre G's update15 Nov 2024, 13:58
Reviewer Update
And I'm still waiting!!
This is insane.
Cannot understand why there is no solution yet.
This is insane.
Cannot understand why there is no solution yet.