Discovery bank harassment
Discovery bank
Called me regarding an arrears on my credit card
I said I would address it in the time discussed
They then continued to send numerous messages despite an agreement in place
And even worse have done something to the account that’s not allowing me to deposit into it from my normal cheque account
So here I am being harassed despite having and agreement in place
And further to that I can’t settle the matter because
I can’t transfer cash from my discovery cheque account into the credit card
Absolute shambles
Helpful (0)
Replies (2)0
Replies (2)'s updateReviewer Update
07 Nov 2024, 22:31No reply just shows
The poor service
The poor service
's update07 Nov 2024, 22:31
Reviewer Update
No reply just shows
The poor service
The poor service
Discovery Bank's replyOfficial
12 Nov 2024, 13:03Hi Tyler
Thank you for the feedback, we apologise for the experience you have had with us.
It is our responsibility to ensure that we reach out to our client advising them of their credit status.
We do see that your credit lock has been removed from your profile, please do reach out to us should you have an unpleasant experience with us again?
Kind regards,
Mpho
Thank you for the feedback, we apologise for the experience you have had with us.
It is our responsibility to ensure that we reach out to our client advising them of their credit status.
We do see that your credit lock has been removed from your profile, please do reach out to us should you have an unpleasant experience with us again?
Kind regards,
Mpho
Discovery Bank's reply12 Nov 2024, 13:03
Official
Hi Tyler
Thank you for the feedback, we apologise for the experience you have had with us.
It is our responsibility to ensure that we reach out to our client advising them of their credit status.
We do see that your credit lock has been removed from your profile, please do reach out to us should you have an unpleasant experience with us again?
Kind regards,
Mpho
Thank you for the feedback, we apologise for the experience you have had with us.
It is our responsibility to ensure that we reach out to our client advising them of their credit status.
We do see that your credit lock has been removed from your profile, please do reach out to us should you have an unpleasant experience with us again?
Kind regards,
Mpho
