1 reviews | Active since Sept 2012

07 Nov 2024, 11:08

Discovery bank harassment

Discovery bank

Called me regarding an arrears on my credit card

I said I would address it in the time discussed

They then continued to send numerous messages despite an agreement in place

And even worse have done something to the account that’s not allowing me to deposit into it from my normal cheque account

So here I am being harassed despite having and agreement in place

And further to that I can’t settle the matter because

I can’t transfer cash from my discovery cheque account into the credit card

Absolute shambles

0
Replies (2)
's update07 Nov 2024, 22:31
Reviewer Update
No reply just shows

The poor service
Discovery Bank
Discovery Bank's reply12 Nov 2024, 13:03
Official
Hi Tyler 

Thank you for the feedback, we apologise for the experience you have had with us. 

It is our responsibility to ensure that we reach out to our client advising them of their credit status.

We do see that your credit lock has been removed from your profile, please do reach out to us should you have an unpleasant experience with us again? 

Kind regards,
Mpho