JE
Johan E

1 reviews | Active since Nov 2022

19 Jun 2025, 13:26

Discovery Bank harassment

I have never app**** for a loan or an overdraft with them. Also never had a Discovery Bank Credit Card. Yet I keep on receiving sms's from them that I owe them R4 879.67 and that I need to pay immediately to avoid them from handing me over to a debt collector. I receive these sms's on a weekly basis and it's been going for probably more than a year now. I phoned in and they lady could not explain how I can owe them money if I never had a loan or credit card from them. She were going to go into the matter to resolve the problem and get back to me. Up to now I have not heard anything from her and it still receiving these sms's. If I really owed them this money for more than a year, why have they not given me over to a debt collector as they have been threatening weekly to do for more than a year. I think they busy with something *******ly by sending these messages and most probably most people get a fright and just pay without really owing Discovery any money. As I do not owe them any money I am at the point of seeing an lawyer and laying a charge of harassment against them as that is all it is.

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Replies (2)
Discovery Bank
Discovery Bank's reply19 Jun 2025, 13:42
Official
Hi Johan

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile
Discovery Bank
Discovery Bank's reply20 Jun 2025, 14:20
Official
Hi Johan,

Thank you for your patience while I investigated this matter for you.

I’ve checked with our accounts team, and it does show that you have a credit card account with us. This account was opened in April 2020 and has remained active since then. The last transaction on the account was in June 2021, and as a result, the account has been accumulating monthly account fees.

The account is currently in collections with an outstanding balance of R4,879.67.

Kind Regards,
Onthatile