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Freda N
1 reviews | Active since Sept 2014
11 Aug 2020, 14:41
DISCOVERY BANK = ********** TRANSACTIONS AND HORRIBLE SERVICE
I have been waiting NINETEEN DAYS for a reply on a ********** transaction on my credit card. They just do not bother to respond - when you phone their ***** department transfer your call to another department as apparently they do not deal with ********** transactions.... JUST THAT is enough to scare the hell out of anyone!! I am now officially giving them notice that I will no longer be paying any outstanding amount on my credit card - NO SERVICE - NO PAY!!! I see there are 100's of complaints about Discovery Bank - WHY ARE THEY STILL IN BUSINESS???
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Freda N's updateReviewer Update
18 Aug 2020, 14:10Hi Nicole,
I am not calling your ***** Team - they are USELESS! The last time I spoke to them they said it was not their issue to sort out!! Following my previous post FURTHER ********** transactions happened.
I DON'T EVEN HAVE A CARD!!!! And NOT ONE REPLY from Discovery Bank. You should get out of the banking business..... a complaint that should have been resolved withing 72 hours has now turned into a MONTH without ANY feedback!!!!
I WANT TO CLOSE THIS ACCOUNT - I AM NOT PAYING ANYTHING FURTHER!!!
I don't think you have 1 competent employee that can sort this out?
I am not calling your ***** Team - they are USELESS! The last time I spoke to them they said it was not their issue to sort out!! Following my previous post FURTHER ********** transactions happened.
I DON'T EVEN HAVE A CARD!!!! And NOT ONE REPLY from Discovery Bank. You should get out of the banking business..... a complaint that should have been resolved withing 72 hours has now turned into a MONTH without ANY feedback!!!!
I WANT TO CLOSE THIS ACCOUNT - I AM NOT PAYING ANYTHING FURTHER!!!
I don't think you have 1 competent employee that can sort this out?
FN
Freda N's update18 Aug 2020, 14:10
Reviewer Update
Hi Nicole,
I am not calling your ***** Team - they are USELESS! The last time I spoke to them they said it was not their issue to sort out!! Following my previous post FURTHER ********** transactions happened.
I DON'T EVEN HAVE A CARD!!!! And NOT ONE REPLY from Discovery Bank. You should get out of the banking business..... a complaint that should have been resolved withing 72 hours has now turned into a MONTH without ANY feedback!!!!
I WANT TO CLOSE THIS ACCOUNT - I AM NOT PAYING ANYTHING FURTHER!!!
I don't think you have 1 competent employee that can sort this out?
I am not calling your ***** Team - they are USELESS! The last time I spoke to them they said it was not their issue to sort out!! Following my previous post FURTHER ********** transactions happened.
I DON'T EVEN HAVE A CARD!!!! And NOT ONE REPLY from Discovery Bank. You should get out of the banking business..... a complaint that should have been resolved withing 72 hours has now turned into a MONTH without ANY feedback!!!!
I WANT TO CLOSE THIS ACCOUNT - I AM NOT PAYING ANYTHING FURTHER!!!
I don't think you have 1 competent employee that can sort this out?