1 reviews | Active since Jul 2016
Discovery Bank *****
I had ********** transactions in my account where someone tried to withdraw money from account 3 times declined and the 4th attempt was successful. No one called to check if this is really me why so many attempts. I reported the case and the consultant confirmed that my card was indeed clowned. He blocked it and confirmed that I will receive a new card. Indeed 3 days later I got my card delivered. An arrogant white investigator called me to say unfortunately Discovery will not reimburse the money bcz it show that a manual punch was done where these transactions took place. But the consultant confirmed that it shows that my card was clowned. He said with so much confidence THAT WAS INCORRECT INFORMATION. How sooo???? I asked Mr white investigator to even check my transaction behaviour, I neeeever use that account to withdraw cash, I use it for online purchases. Unfortunately I was told I will not get the money.
I honestly do not need this credit card I only took it bcz I wanted to boost my points. I’ve got Discovery insurance, Discovery health, to have Discovery bank was just a cosmetic thing really not that I needed their money. I am really worried that such a big bank cannot protect its own money and try to **** their clients.
I want discovery to reimburse this money. I want no stories
Thanks for reaching out to us.
I will investigate this matter and provide you with feedback as soon as possible.
Regards
Girshwin
Thanks for reaching out to us.
I will investigate this matter and provide you with feedback as soon as possible.
Regards
Girshwin
Please do not mislead people and businesses in this platform. You have not investigated nor given me any feedback on this matter. It is more than a month now. I have been calling you everyday to follow up but no one is giving me clear direction. Please pay back the money you are keeping for us, which seems to be not safe.
Even that arrogant white investigator of yours he must do his job properly
Please do not mislead people and businesses in this platform. You have not investigated nor given me any feedback on this matter. It is more than a month now. I have been calling you everyday to follow up but no one is giving me clear direction. Please pay back the money you are keeping for us, which seems to be not safe.
Even that arrogant white investigator of yours he must do his job properly
