Discovery Bank falling to resolve Vitality Issues.

To me this is more about Respect and honour. So I'm not receiving my Healthy Food cash back because the payout account details on THE BACK END OF VITALITY is that of a closed DISCOVERY BANK ACCOUNT. Funny enough the Discovery staff have guts and ***** to tell me "THERE IS NOTHING WE CAN DO ABOUT IT" I spoke to this clueless lady who is a manager at discovery vitality who told me "YOU WONT GET THE CASH BACK AND WONT GET THE PREMIUM REFUND"

Im told there is nothing can do to resolve this issues Isn't that *******?? Pathetic service. so what's the point of having vitality if i wont be getting the cash back? Please do me one favour CLOSE MY ENTIRE DISCOVERY PORTFOLIO and refund me the November Premium. i will gladly move to a different company.