AM
Arleen M
1 reviews | Active since Jan 2024
30 May 2026, 14:21
Discovery Bank failure of service
My husband has been attempting to open an account with discovery Bank for over a month now. To date they cannot assist me. The agent keeps saying they are escalating the problem and then I get an email saying the problem had been resolved.But it has NOT been resolved on the app. I don’t think they know what the problem is or how to solve it?
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Replies (2)
Discovery Bank's replyOfficial
30 May 2026, 14:40Hi Arleen
We are sorry for the frustration caused.
Please note, in order to be assisted further, your husband will need to reach out to us directly as he is the one that is trying to open the account. This is for safety and security purposes and we cannot assist third parties.
Your husband is welcome to contact us on our toll-free number ***and our bankers will be more than happy to assist. We are available 24/7.
Regards,
The Discovery Bank Team
We are sorry for the frustration caused.
Please note, in order to be assisted further, your husband will need to reach out to us directly as he is the one that is trying to open the account. This is for safety and security purposes and we cannot assist third parties.
Your husband is welcome to contact us on our toll-free number ***and our bankers will be more than happy to assist. We are available 24/7.
Regards,
The Discovery Bank Team
Discovery Bank's reply30 May 2026, 14:40
Official
Hi Arleen
We are sorry for the frustration caused.
Please note, in order to be assisted further, your husband will need to reach out to us directly as he is the one that is trying to open the account. This is for safety and security purposes and we cannot assist third parties.
Your husband is welcome to contact us on our toll-free number ***and our bankers will be more than happy to assist. We are available 24/7.
Regards,
The Discovery Bank Team
We are sorry for the frustration caused.
Please note, in order to be assisted further, your husband will need to reach out to us directly as he is the one that is trying to open the account. This is for safety and security purposes and we cannot assist third parties.
Your husband is welcome to contact us on our toll-free number ***and our bankers will be more than happy to assist. We are available 24/7.
Regards,
The Discovery Bank Team
Discovery Bank's replyOfficial
01 Jun 2026, 14:41Hi Arleen
Due to the above, we will proceed to close off your case on Hellopeter.
Should you require further assistance or assistance on any other bank-related queries, please contact our bankers who are available 24/7 on ***, the number is toll-free.
You are also welcome to send us a WhatsApp on ***.
Have a good day further.
Regards,
The Discovery Bank Team
Due to the above, we will proceed to close off your case on Hellopeter.
Should you require further assistance or assistance on any other bank-related queries, please contact our bankers who are available 24/7 on ***, the number is toll-free.
You are also welcome to send us a WhatsApp on ***.
Have a good day further.
Regards,
The Discovery Bank Team
Discovery Bank's reply01 Jun 2026, 14:41
Official
Hi Arleen
Due to the above, we will proceed to close off your case on Hellopeter.
Should you require further assistance or assistance on any other bank-related queries, please contact our bankers who are available 24/7 on ***, the number is toll-free.
You are also welcome to send us a WhatsApp on ***.
Have a good day further.
Regards,
The Discovery Bank Team
Due to the above, we will proceed to close off your case on Hellopeter.
Should you require further assistance or assistance on any other bank-related queries, please contact our bankers who are available 24/7 on ***, the number is toll-free.
You are also welcome to send us a WhatsApp on ***.
Have a good day further.
Regards,
The Discovery Bank Team