DISCOVERY BANK FAILS YET AGAIN

Once again discovery bank come up short

I was told by a manager last month that the payment on my credit card would be debited on the 26th of the month. Last months payment did not come off i mailed them to find out what was wrong and was to the accounts had not been closed for the month that it would come off this month on the 26th.

I am still waiting for them to to put the debit order through (as i was assured it would ) i now get an sms to say my payment was not received i must pay the account.

1. i did sign a debit order and give banking details why is this not happening? 2. 2nd month it has not happened 3. the service centre is pathetic, last month i sent them a mail and after more that 7 days someone decided to mail me back and find out what the problem is (DISGUSTING SERVICE)