Discovery Bank FAIL!!!

I got all excited to move from FNB to Discovery Bank when they called regarding my credit card. A few days later my card arrived and the additional card BUT the surname on the card was incorrect ( I was married 4 years ago) and Discovery never updated or asked if the details are correct despite several emails and calls. This was 2 months ago! Since then and several “ logged” calls to reissue a new Discovery bank credit card. To date, I as the primary account holder STILL DO NOT have a replacement card with my current surname yet my husbands additional new card works perfectly. So much for enticing me to move my entire portfolio! If this is the service to premium customers then I shudder to think what others get. I wonder if it is even possible to just cancel the entire account, all cards and leave Discovery Bank in favour of other competitors who value their customers??? Gold Vitality for Health...Gold for banking and NO service whatsoever!!! Shocking! Next time they dare call to test how I feel about their service ....guess what!!!