1 reviews | Active since Jan 2017
Discovery Bank
For the past 6 month been trying to sort my account without success I'm getting messages from Discovery Bank that i missed the payment, my account is in areas yet when i make payment the amount is reversed back to my Standard Bank account. I tried more 8 times to pay and even requested my Private banker for assistance to load and pay Discovery Credit but the funds still keep on reversing.
Their Call center or Customer services is hopeless, they've been sending me from pillar to post, I just want to pay that R1350 i owe on your Credit card and close the account, i see no future in this bank. 6 months they can't solve a simple admin thing, how about a transactional matter. Tried to pay funds are reversing...
Please sort this Discovery Credit Acc; ***3 Ref; ***
*** J Thwala
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. As per our telephonic discussion I have logged a request with our relevant department to assist and will provide feedback once received.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. As per our telephonic discussion I have logged a request with our relevant department to assist and will provide feedback once received.