Discovery Bank - Enough said!

So, Discovery bank, as promised I am back on Hello Peter due to your undesirable business practices. After not closing my account in June, billing me for bank charges for July, August and September, debiting my standard bank account for some random fee, it took a complaint on Hello Peter originally to be heard since customer care, and the call Centre couldn't care less. Fast forward almost 2 weeks which it took them to investigate, I receive an apology letter confirming Discovery's fault, and that they would clear the unfounded bank charges, refund my standard bank account and close my Discovery account. Low and behold, I get an email from the account closures department this morning saying they will not close the account until the outstanding bank charges and interest incorrectly charged to my account in the first place, have been settled. Over R700. I did advise you Discovery that I would go to Hello Peter if not resolved by the end of today. At least 1 of us keeps our promises!