Discovery Bank EFT Problems
An EFF payment was made from Discover Bank to my FNB account on the 5th of November and it hasn't reflected as yet. Another payment was made again from Discovery Bank to my FNB on the 13th November, this time as an instant payment, which also still hasn't reflected. We have called Discovery Bank every day for the past 2 weeks and keep getting told it was a fault on their side and the payment has been released and it will reflect shortly. Til no nothing has been reflected and Discovery Bank can't help us.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
18 Nov 2022, 10:19Good day Sherelene
Thank you for reaching out and I'd be happy to assist you.
Was the payment made from your Discovery Bank account, if yes, please send me a private message with your ID number.
Kind regards
Nicolene
Thank you for reaching out and I'd be happy to assist you.
Was the payment made from your Discovery Bank account, if yes, please send me a private message with your ID number.
Kind regards
Nicolene
Best regards,
Discovery Bank's reply18 Nov 2022, 10:19
Official
Good day Sherelene
Thank you for reaching out and I'd be happy to assist you.
Was the payment made from your Discovery Bank account, if yes, please send me a private message with your ID number.
Kind regards
Nicolene
Thank you for reaching out and I'd be happy to assist you.
Was the payment made from your Discovery Bank account, if yes, please send me a private message with your ID number.
Kind regards
Nicolene
Best regards,
's updateReviewer Update
18 Nov 2022, 15:13Hi. The payment was made from Merlyn Pietersen. She can be contacted on ***
's update18 Nov 2022, 15:13
Reviewer Update
Hi. The payment was made from Merlyn Pietersen. She can be contacted on ***
Discovery Bank's replyOfficial
18 Nov 2022, 16:10Good day Sherelene
I tried contacting her and wasn't able to reach her.
Please ask Merlyn to reach out to us directly so that we can access her account.
Kind regards
Nicolene
I tried contacting her and wasn't able to reach her.
Please ask Merlyn to reach out to us directly so that we can access her account.
Kind regards
Nicolene
Best regards,
Discovery Bank's reply18 Nov 2022, 16:10
Official
Good day Sherelene
I tried contacting her and wasn't able to reach her.
Please ask Merlyn to reach out to us directly so that we can access her account.
Kind regards
Nicolene
I tried contacting her and wasn't able to reach her.
Please ask Merlyn to reach out to us directly so that we can access her account.
Kind regards
Nicolene
Best regards,
's updateReviewer Update
18 Nov 2022, 16:51What number does she call and who does she ask for? Because she's not getting any help from customer service
's update18 Nov 2022, 16:51
Reviewer Update
What number does she call and who does she ask for? Because she's not getting any help from customer service
Discovery Bank's replyOfficial
21 Nov 2022, 08:28Good morning Sherelene
She can reach out on any social media platform or call ***and request to speak to a Manager.
Kind regards
Nicolene
She can reach out on any social media platform or call ***and request to speak to a Manager.
Kind regards
Nicolene
Best regards,
Discovery Bank's reply21 Nov 2022, 08:28
Official
Good morning Sherelene
She can reach out on any social media platform or call ***and request to speak to a Manager.
Kind regards
Nicolene
She can reach out on any social media platform or call ***and request to speak to a Manager.
Kind regards
Nicolene
Best regards,