Discovery Bank does not understand the Law around insolvencies.

If I could give them half a star I would. Like with many others I was left unemployed in 2020 and had to go the insolvency route. All the documents have been sent to them including surrender of estate order from 2020 (sent 3 times) and now more recently, the rehabilitation order obtained in 2022. What does their collections department do after my very detailed email and the two orders, they send me an email with a certificate of balance and their bank details to pay. As a bank, surely they would understand that this is *******. I am not allowed to pay any creditors. And they continue to place adverse information on my credit profile. Clearly shows their absolute lack of knowledge. To make it worse the letter by one Tatum Anthony, their "HEAD of CREDIT RISK OPERATIONS". Discovery Bank, you can do better than this. Please write off and close this account.