Discovery Bank - Do you really want new clients

I have not once, not twice but close to seven times responded to you on various platforms for Discovery to contact me in terms of banking products. I went the extra mile and phoned you and you logged a call to ensure someone will contact to me. It's now over a month in this process and no show. Clearly, you do not want clients, yet you go to market advising huge new clients take on numbers. Are you surprise you are still a loss making instituition!