JK
John K

1 reviews | Active since Oct 2014

22 Apr 2022, 08:14

Discovery Bank? Discovered it was a *******

My wife and I chose Discovery Bank as I was looking for a Bank we could use to save money for my Daughter or potential family trips, a Bank we could put money in to use towards rainy days and her education.

This would be something I would only be able to deposit into from time to time. I have not used this account in over 5 months and in that time had banking fees taken off. Now a few months later, we decide its not really in our interest to continue both accounts and have decided to close both accounts.

We are both told that in order to close the accounts we both need to pay over R600 in service fees to the bank by Monday, or further costs will be included. This is ridiculous! We have not used this account we have only put in money and had 1 withdrawal each almost a year ago, and we are told that we have to now pay in more than a Grand to close these accounts.

I opened a Discovery Bank account thinking it was a nice gateway to Discovery Health, Discovery Insure, and their various other services and reward schemes... not thinking that that was it... a scheme. How many people do you ******* to ensure a select few are rewarded. It's borderline Ponzi or Pyramid...

Needless to say I will NEVER use Discovery for any of their "Products" ever again. Worst Banking experience of my life

0
Replies (3)
JK
John K's update25 Apr 2022, 11:09
Reviewer Update
I understand, must be nice to get paid to do nothing.

I received this email again this morning

_______________________________________________________________________________________
Dear John

Thank you for contacting Discovery Bank.

We refer to our previous email advising of a settlement balance which needs to be paid to close your Discovery Bank Account.

We have not yet received payment. Kindly note that the last day to make payment is today.
Please see attached settlement quotation.
________________________________________________________________________________________

You will receive "your money" as soon as I have been paid for the work I "actually do."

Then the lady who calls me every month for me to use your other service, can kindly remove me from all here data bases, as I will not be making use of any further discovery products.

JK
John K's update25 Apr 2022, 11:10
Reviewer Update
I can see why you have an approval rating of 4%
Discovery Bank
Discovery Bank's reply25 Apr 2022, 11:22
Official
Hi John

Noted. When you're ready, please contact us again to close your account.

Regards
AJ