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Shane A

1 reviews | Active since Sept 2013

30 Sept 2025, 13:08

Discovery Bank dictating how I use my money!

I'm personally fed up with trying to use Discovery Bank and having them block me spending and using my money how I want, I have had multiple instances in the last year of trying to make purchases or send funds to things where Discovery Bank just outright blocks me.

After speaking to the vendor I have found out that Discovery Bank blocks people from making payment to FX brokers and betting, at the end of the day this is my money and I will use it how I want, you don't dictate what I use it on.

As a result of this I am cancelling my Discovery account and recommend no one looking to sign up actually use this bank.

0
Replies (5)
Discovery Bank
Discovery Bank's reply30 Sept 2025, 13:19
Official
Hi Shane,

Thank you for reaching out to us. We sincerely apologize for the experience you've had.

As a behavioral bank, we are committed to promoting and supporting responsible financial decisions. Unfortunately, this may limit our ability to accommodate certain requests that fall outside of this framework.

Kind regards,
Mpho.
SA
Shane A's update30 Sept 2025, 13:32
Reviewer Update
That is absolute nonsense, I trade forex for a secondary living and do so responsibly you do not dictate what I spend my money on and how I do it. Your response is *******.
Discovery Bank
Discovery Bank's reply01 Oct 2025, 12:05
Official
Hi Shane,

We sincerely apologize for the inconvenience this may cause.

Unfortunately, we are unable to bypass forex transactions that are restricted by our system.

Kind regards,
Mpho.
SA
Shane A's update04 Oct 2025, 11:40
Reviewer Update
You wrote the system and you changed what was working, your response is anioke and your concern is ****. Stop acting like you care, you don't dictate how I spend my money, you changed what was working, this is inexcusable and infringed on my financial freedom.

I advise anyone to avoid Discovery.
Discovery Bank
Discovery Bank's reply06 Oct 2025, 09:44
Official
Dear Shane.

I sincerely apologize for the inconvenience this situation has caused.

Please be advised that I have submitted a formal complaint to our Executive Team on your behalf. An Executive Relationship Manager will be in touch with you via email to address your concerns.

Kind regards,
Mpho.