Discovery Bank ***** Departments incompetence

Good Day Discovery Bank ***** Department. I was ****med in October 2024. The transactions was done from my Standard Bank account to numerous Capitec accounts and 1 Discovery Bank account. Standard Bank ***** sent me communication via email on 17 December 2024 where your ***** department confirmed they managed to secure the R20 000 that was paid in to the Discovery account and that you will reimburse me within 15 business days. The 15 business days was on the 8th of January 2025. Standard Bank followed up numerous times and received no feedback. Today is the 26th day and still no reply.

I find the service and sense of urgency pathetic.

Please be so kind and contact me on ***

Regards