JF
Jean F

1 reviews | Active since May 2024

06 May 2024, 09:17

Discovery Bank Credit Account Application

I app**** for a Discovery Bank Credit account in February of 2024 it is now May of 2024 and my application has not been finished.

Apparently due to the rollout of the new Discovery Bank Home Loans, there was a freeze in applications and mine was one of them. Now they cannot continue with the application or remove it to start a new application.

Looking at the majority of negative reviews of Discovery Bank I can see why this has not been cleared up. But I will wait because I have Discovery Medical and Vitality and would like to be able to make use of the full rewards programme.

0
Replies (1)
Discovery Bank
Discovery Bank's reply07 May 2024, 11:56
Official
Hi Jean.

I apologize for the experience that you have had with us.
 
I can confirm that our team is working on your case and will provide you with feedback as soon as they get an update.

Kind regards
Nkhensani